Results tagged “enterprise 2.0” from Enterprise 2.0 Executive Forum

Part 2 of the presentations at Enterprise 2.0 Executive Forum:

See also
Presentations at Enterprise 2.0 Executive Forum - part 1
Presentations at Enterprise 2.0 Executive Forum - part 3

Nathan Wallace - Janssen-Cilag case study
Blog post with link to slides and other material relating to Nathan's presentation.

David Backley - Creating Business Value from Emerging Technologies - lunch keynote

See also Presentations at Enterprise 2.0 Executive Forum - part 1

Ahead of the Enterprise 2.0 Forum on Tuesday, this morning I asked a question on Twitter:

"If you have time, I'd love your input: what was the first thing you did to get social media/enterprise 2.0 going in your organisation?"

I got a range of answers and resources, not to mention an upwards spiralling conversation around the contrast of getting started in a large enterprise versus an SME or startup. Everything up to the time of posting this is copied in below (conversations have been grouped for ease of reading).

You have to love Twitter and how you can reach out to a network you know will be able to provide suitable, relevant and interesting answers. There's also a good chance you will get gems of detail and sharing of experience, like that provided by Jennie Bewes at Vodafone Australia and several others, which resulted in more discussions via direct messages.

On Friday I caught up with Euan Semple in London. It was great to meet, as we’d just conversed over email, voice, and video up until then, and of course had him present over video at our Enterprise 2.0 Executive Forum in February.

It recently occurred to me that when I catch up with interesting people, I should make a brief video at the end of the meeting to summarize the most intriguing ideas that had come up in the course of our conversation. This is the first time I have tried it, though I hope to do this a lot more regularly now. One of the biggest benefits is capturing for myself the most interesting insights from the conversations I have. It’s also great to share these with others.

In this case I did a very poor job of making the video. First the tape ran out in the middle of the conversation. Then I rewound the tape, and ended up going over the beginning of the earlier conversation. Hopefully I have learned my lesson from this – there are still some very interesting points made by Euan in the video. Forgive the discontinuities.

An article in the Sydney Morning Herald titled Facebook up to it by doyen technology journalist Graeme Philipson gives a great review of the Enterprise 2.0 Executive Forum from last week, excerpted below.

Until now, Web 2.0 applications have mostly affected individuals. Companies and government organisations have largely retained more traditional methods of communication. The primary collaborative technology for most organisations in the modern world has become email, which is very much a Web 1.0, or first generation, internet application.

That is now changing. Web 2.0 applications are increasingly finding their way into the enterprise. This phenomenon has, inevitably, been dubbed Enterprise 2.0. That term was invented last year by Harvard Business School professor Andrew McAfee, who has emerged as something of an international authority on the subject. Last week I heard a remarkable presentation by Professor McAfee on the state of play with Enterprise 2.0 worldwide. His talk was beamed in via Skype from Orlando, Florida, where he was attending an enterprise search conference. He spoke to 200 of us assembled in a conference room in Sydney's Luna Park to discuss Enterprise 2.0 in Australia.

…

The event I attended where we heard Professor McAfee's words of wisdom was the grandly named "Enterprise 2.0 Executive Forum", run by Sydney company Future Enterprise Network (FEN). FEN (futureexploration.net) is run by Ross Dawson, who has become one of Australia's leading internet gurus in recent years. He also runs regular events on the future of media.

In addition to the insights from Andrew McAfee, the article covers the points raised by Euan Semple, who drove the BBC’s move into social media, and the many real live practitioners of Enterprise 2.0 who are in Sydney. It discusses the reluctance by some to embrace these technologies, but also suggests that this shift is inevitable. This is probably the best one-stop review of the event – have a read!

We've just received approval to post David Backley's slides from his presentation at Enterprise 2.0 Executive Forum, as below (Note: to see slide details, view the slides on Slideshare and put the presentation into full screen mode).

From a couple of months before the Enterprise 2.0 Executive Forum held last week, I had been hoping to create some kind of governance framework or implementation framework for Enterprise 2.0 that would be useful at the event.

Last year I created our Web 2.0 Framework, which has now been downloaded around 40,000 times and I gather been used by quite a few organizations in their planning and strategy. This time I wanted to create something that would be useful to help organizations understand and address both the risks and business value of Enterprise 2.0 approaches.

What I have seen in most large organizations is that senior executives’ amorphous understanding of the risks in Enterprise 2.0 has overwhelmed their equally fuzzy grasp of their potential to create business value. A governance perspective articulates and responds to the risks to the business, and also ensures that value is not left on the table – a very important aspect of executive accountability.

In the end I didn’t have time to do the task justice, but quickly pulled together a rough framework to use in my kick-off presentation for the Forum, as below.

What great conversations we had today! I hope the conversation continues, so here are my light (and paraphrased) blogging notes from wonderwebby at Enterprise 2.0 Executive forum.
 

On a Utopian 2.0

Euan Semple: The technologies are not utopian,  but they do bring visibility and accountablility

On Letting Go.

Nathan Wallace : Don’t impose structure if you want people to use the technology. Let people use it for whatever purpose. Learn to manage the flow instead.

On Barriers.

Nathan Wallace also talked about barriers to participation, such as the perception of more work being created, or the risks involved. To counter resistance, he focused on the simplicity and ease of use to employees.

Other barriers and employee perceptions mentioned by panel members: abuse of time, integrity of information, personal reputation, security, being prepared to take a risk.

On Positive Outcomes.

Mentioned by various speakers: Improved collaboration, trust, ability to share, global and regional visibility, easy metrics, conversations, low cost, engagement, integration, efficiency, reduced operational costs, sustainable competitive advantage, agility, flexibility, access to knowledge and Knowledge Workers.

Summary: I'll quote Victor Rodrigues (who was talking about retaining integrity): the errors that occur are small fish in the scale of what we are trying to achieve

 

Hot off the press, CSC's Leading Edge Forum has just published a new report on managing a multi-generational IT workforce*, which was based on the analysis of themes from structured surveys and one-to-one interviews with IT executives. Just flicking through its forty-or-so pages this morning, this part stands out because this report confirms some of the assumptions many of us building our Enterprise 2.0 thinking on:

"Most younger workers are heavy users of technology in their personal lives. As more enter the workforce they bring knowledge and skills about newer technology and expectations about how it should be used in their jobs to challenge the status quo. For example, young people routinely use social networking and collaborative technologies to connect with their friends and to build professional networks. As a result, they are used to far more technologically-mediated communications and want their employers to adopt more of these tools in the workplace so they can use them to link to their professional networks, keep up with peer groups and forge knowledge links while at work."

I suspect this particular point has wider ramifications beyond the IT function. What do you think?

*BTW Sorry, this report is brand new and only available to LEF subscribers.

Also cross-posted to the ChiefTech blog.

Hi all,